Shipping policy

1. Order Processing Time

All our products are made-to-order, please allow 2-7 business days for order processing and production. Once your order is ready, it will be shipped immediately.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 3-7 business days after dispatch.
  • Expedited Shipping: Estimated delivery within 2-3 business days after dispatch.

Please note: Delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or weather conditions.

3. Shipping Charges

Shipping costs are calculated based on the weight of your order and the destination address. The total shipping charges will be displayed at checkout before you finalize your purchase.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment's progress on the carrier's website.

5. Shipping Address Accuracy

Please ensure that your shipping address is complete and accurate. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If you notice an error in your shipping address, contact us immediately at mywhatever.clothing@gmail.com.

6. Multiple Shipments

If your order contains multiple items, they may be shipped separately to ensure faster delivery. You will receive separate tracking numbers for each shipment at no additional cost.

7. Undeliverable Packages

In the event a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping fees may apply.

8. Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed to be delivered to the address provided. We recommend checking with neighbors or contacting the carrier directly. If you need assistance, please reach out to us.

9. Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of receipt at mywhatever.clothing@gmail.com. Provide your order number and photos of the issue, and we will work to resolve the problem promptly.

10. Holidays and Special Events

Please be aware that order processing and shipping times may be extended during holidays or special events due to increased demand.

11. Contact Us

For any questions or concerns regarding shipping, feel free to contact our customer support team:

  • Email: mywhatever.clothing@gmail.com
  • Phone: +48669234127
  • Business Hours: 09:00 AM - 21:00 PM

Thank you for shopping with Whatever Clothing! We appreciate your orders and aim to provide you with the best possible service.